Emergency Contacts

For guest emergencies, please of course don’t hesitate to contact us!

Other contacts just in case:

Police / Fire / Medical Emergency: 123

Medical resources:
*MediHelp: This is the facility that cruise ships turn to if one of their passengers needs medical help, so they are used to dealing with international patients and have English-speaking staff. Contact information here. Located in Bocagrande, Carrera 6a, #5 – 101.
*Nuevo Hospital Bocagrande: located in Bocagrande/Castillogrande; Calle 5, 6-49   They have a plan for foreign tourists so you are likely to find English speaking help here.
*Hospital Naval de Cartagena: located near the entrance to Bocagrande, Carrera 2, 14-10; has a hyperbaric chamber
*Hospital Serena del Mar, located about 15 minutes to the northeast (on the road to Barranquilla) comes recommended by many expats
*Dr Rafael Andrade is recommended by other expats as an English-speaking doctor who does phone consultations & housecalls.
*Doctors for Expats operates in Cartagena, Santa Marta, Medellin & Bogotá

The US Embassy on medical assistance here.

Dental resources: Many expats in Cartagena recommend Dr Liliana Urrego and Dr. Rodriguez, who speak English and have offices in the Matuna area (between Centro & Getsemaní); and Dr Julio Oliver in Bocagrande.

US Embassy Bogotá+57 1 275 2000; 8 am to 5 pm weekdays.
Emergency after hours: +57 1 2754021

Embassies of other countries: www.embassypages.com/colombia

Just in case: No matter where you go internationally, it’s always a good idea to register with the embassy of your home country in case of emergency; US travelers can do so via the State Department’s STEP (Smart Traveler Enrolment Program) here: step.state.gov